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Privacy Policy

Last updated: Wed Mar 19 2025

1. Introduction

Welcome to VentureLens (“we,” “our,” or “us”). VentureLens is built and operated by Genoch Ltd. We are registered in England and Wales under company number 14330649. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app and website.

2. Information We Collect

Personal Information

We collect information you provide to us, including:

  • Your name and contact details
  • Account login information
  • Payment information when you subscribe
  • Business ideas and planning information you enter
  • Your preferences and settings

App Usage Information

We automatically collect information about how you use our app, including:

  • Your device type and operating system
  • How you interact with the app
  • Which features you use most often
  • Information about app performance
  • Anonymized or partially anonymized IP address (retained for up to 7 days for security and diagnostic purposes)

Business Data

To provide business insights and recommendations, we collect:

  • Public business information from various sources
  • Your business queries and preferences
  • Information about market trends and competitors

We do not intentionally collect any special categories of personal data (e.g., health information) nor do we combine usage data with personal information unless you have explicitly provided such information.

3. Lawful Basis for Processing

  • Account and Service Data: Processed under the legitimate interest of providing you the services you’ve requested or under contract when you subscribe to our premium features.
  • Analytics & Usage Data: Processed under legitimate interests to understand user behavior, improve our app, and optimize features.

4. How We Use Your Information

We use your information to:

  • Generate business ideas and validate your concepts
  • Create financial projections and analyses
  • Provide market insights and competitor information
  • Deliver personalized business recommendations
  • Process your payments for premium features
  • Send you important updates about your account
  • Improve our app based on how you use it
  • Protect against misuse of our services
  • Detect and mitigate security issues

5. How We Protect Your Information

We employ industry-standard security measures, including encryption, firewalls, and access controls to protect your information. Your data is stored securely on servers located in the European Union, with appropriate safeguards in place to protect your privacy.

6. Information Sharing

We do not share or sell your personal information to third parties for their marketing purposes. We only share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers that help us operate our services, such as cloud storage providers and payment processors.
  • Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal processes.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

Important Note: VentureLens does not sell your personal data to any third parties. We also do not engage in cross-app tracking or collect data to track you across apps and websites owned by other companies.

7. Data Deletion

If you wish to delete your account and all associated data, you can do so by:

  • Using the account deletion option in the app settings
  • Contacting us at [email protected] with your request

We will process your deletion request within 30 days. Some information may be retained for legal or legitimate business purposes as permitted by law.

8. Data Retention

We retain your information for specific periods:

  • Account Information: For as long as you have an active account with us
  • Business Data: For as long as necessary to provide you with our services
  • Analytics Data: Retained as long as necessary for legitimate business interests (e.g., trend analysis)
  • IP Addresses: Stored for up to 7 days for security and diagnostic purposes

We also retain information as required by law or to resolve disputes.

9. Your Rights

Under the UK GDPR (and equivalent laws), you have the right to:

  • Access your personal data and receive a copy of it
  • Rectify any inaccurate or incomplete personal data
  • Erase your personal data when it is no longer necessary or if processing is unlawful
  • Restrict or object to the processing of your personal data in certain circumstances
  • Withdraw consent at any time if processing is based on your consent
  • Data portability, to receive your data in a common, machine-readable format

You can manage many of these options in your account settings or by contacting us.

10. California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). For more information, please contact us.

11. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children under 13.

12. International Data Transfers

We store your data on servers located in the European Union. If you use our app from outside the EU, your information will be processed and stored in the EU, which has strong data protection laws. Where data is transferred internationally, we ensure adequate safeguards (such as Standard Contractual Clauses) are in place to protect your personal data in compliance with applicable laws.

13. Third-Party Services and Apple

Our app may link to or integrate with other services that have their own privacy policies. We recommend reviewing these policies as we’re not responsible for their privacy practices.

Apple will handle all payments processed through the App Store, and we do not have access to your payment information for in-app purchases or subscriptions managed by Apple.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Policy on our website and updating the “Last updated” date. Your continued use of the app after any changes indicates your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]

Genoch Ltd.
128 City Road, London, EC1V 2NX, United Kingdom
Website: https://genoch.com/

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your local data protection authority.